Covid 19 virus

support services in Newham

During the pandemic some of the usual services we offer through NEWday are restricted due to the health risks. 

Information about vaccinations
Vaccination against the Covid19 virus is important for everyone's health and future. Click the links for more information from the NHS and how to apply for yours.
Arrange a free Covid19 test
To book a free Covid19 test in Newham click here

The Council’s #HelpNewham programme provides support to Newham residents who are most in need.

The Newham Food Alliance is an open collaboration, supported by Newham council, of dozens of organisations from across the borough working to assist residents who are experiencing financial challenges that are preventing them from getting the food they need.


Bonny Downs Community
Association Emergency Relief

BDCA foodbank is open weekly for residents of E6 post code only. You will need to have an online referral completed by a recognised organisation. Please click here for details.  The foodbank takes place on Wednesdays between 12 - 2pm at Bonny Downs Baptist Church, 18 Darwell Close E6 6BT.

For a list of other local foodbanks click here.

Emergency relief parcels

BDCA no longer providing this service.

If you still need free emergency parcels, this Map will show where else in Newham you can get this service.

Alternatively, if you need a helping hand and can pay for your shopping, consider our Neighbourhood Shoppers service.

Telephone advice only for the following services:

020 8586 7070 (extension 209) 


Benefits advice

Support for Newham residents with Universal Credit, journal update, JSA, ESA, Council Tax, Housing Benefit and Discretionary Housing Payment 

Mondays 9.30 am - 2.30 pm

Call: 07449 877 514


Employment support

Newham residents can get help and advice with job/training search, CV and job applications

Tuesdays 9.30 am - 12.30 pm

Call: 07449 877 514


Befriending phone calls

– to combat isolation and identify material needs that we can meet via our donation centre.


BDCA will continue to take provisional bookings for our facilities but are not currently requesting payments.

Debt Advice

Our debt centre is open for free face-to-face or phone appointments. This service is open to Newham residents.

Monday mornings 9.30am -12.30pm

The Well, 49 Vicarage Lane E6 6DQ​

To book an appointment, call 020 8586 7070 and request the office who will advise the next available time. Or email: or

Elders Support

020 8586 7070 (extension 209). Elders can also contact

The Silverline for telephone befriending and support.

Citizens Advice bureau

East London advice line

020 8525 6377