Covid 19 virus
support services in Newham
During the pandemic many of the usual services we offer through NEWday are restricted due to the health risks.
To access support please see the services below,
How to arrange a Covid19 test
A walk-through coronavirus testing facility is open at East Ham Care Centre, Hilda Road, E6 Newham. Anyone with Covid-19 symptoms, however mild, can get a free swab test
Alternatively go online to book a test either at home or at a centre
The Council’s #HelpNewham programme provided support to Newham residents who were in need and did not have support around them, during the first wave of the COVID-19 pandemic. At the end of August 2020, #HelpNewham transitioned into Well Newham, supporting Newham’s residents with all areas of their health and wellbeing.
Those residents who had been receiving #HelpNewham support were contacted by the team to make sure that anyone who needed ongoing support was transitioned to the Newham Food Alliance service.
The Newham Food Alliance is an open collaboration, supported by Newham council, of dozens of organisations from across the borough working to assist residents who are experiencing financial challenges that are preventing them from getting the food they need.
Click here to find out more and make a referral to the Newham Food Alliance
Bonny Downs Community
Association Emergency Relief
BDCA foodbank is open weekly for Newham residents who have a referral voucher. It takes place on Wednesdays between 12 - 2pm at Bonny Downs Baptist Church, 8 Darwell Close E6 6BT.
Emergency relief parcels
BDCA no longer providing this service.
If you still need free emergency parcels, this Map will show where else in Newham you can get this service.
Neighbourhood Shoppers Service
Please apply here if you
Are an existing BDCA member or live in E6, E12 or E13
You need a volunteer to shop for your essentials and can afford to pay for your items
The service is free of charge and you will simply reimburse us the amount on your receipt
Telephone advice only for the following services:
020 8586 7070 (extension 209)
Support for Newham residents with Universal Credit, journal update, JSA, ESA, Council Tax, Housing Benefit and Discretionary Housing Payment
Mondays 9.30 am - 2.30 pm
Call: 07449 877 514
Newham residents can get help and advice with job/training search, CV and job applications
Tuesdays 9.30 am - 12.30 pm
Call: 07449 877 514
Befriending phone calls
– to combat isolation and identify material needs that we can meet via our donation centre.
BDCA will continue to take provisional bookings for our facilities but are not currently requesting payments.
Our debt centre is open for free face-to-face or phone appointments. This service is open to Newham residents.
Monday mornings 9.30am -12.30pm
The Well, 49 Vicarage Lane E6 6DQ
To book an appointment, call 020 8586 7070 and request the office who will advise the next available time. Or email:
020 8586 7070 (extension 209). Elders can also contact
The Silverline for telephone befriending and support.
East London advice line
020 8525 6377